Terms & Conditions

Terms and Condtions

Brand Name: Just a Spell Away
Website: www.justaspellaway.in
E-mail: customercare@justaspellaway.in

Welcome to Just a Spell Away! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

  1. General Information
    This website is owned and operated by Just a Spell Away. These Terms and Conditions apply to all visitors, users, and customers of our website. By using this site, you agree to these terms. If you do not agree, please do not use our website.
  1. Products & Services
    We offer handcrafted and curated home décor items, including table runners, cushion covers, and other textile products. We also deal in naturally sourced REED GRASS products like handbags and decor products made out of Reed also known as Kauna Grass. All items are described as accurately as possible, but variations in colour, fabric texture, or size may occur due to screen differences or handcrafting processes.
  1. Orders & Payments
  • All orders are subject to availability and confirmation.
  • Prices are listed in INR and include applicable taxes unless otherwise stated.
  • We accept secure payments via Razorpay.
  1. Shipping & Delivery
  • We ship within India.
  • Standard delivery timelines are 7-10 working business days excluding dispatch time. Delays may occur during peak periods or due to external logistics issues.
  • Standard dispatch timelines are 3-4 working business days. Delays may occur during peak periods or due to external logistics issues.
  • All customised orders will be dispatched within 7 working days.
  • Shipping fees will be calculated at checkout.
  1. Returns & Exchanges
    We do not accept returns or exchanges

         Please note:

  • Custom or made-to-order items may not be eligible for return.

         See our full Return Policy for more details.

  1. Intellectual Property
    All content on this site—text, images, logos, product designs, and branding—is the intellectual property of Just a Spell Away. You may not use, reproduce, or distribute our content without written permission.
  1. User Conduct
    You agree not to use our website:
  • For unlawful, fraudulent, or harmful purposes
  • To transmit viruses or harmful code
  • To interfere with the website’s security or accessibility
  1. Privacy
    Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.
  2. Limitation of Liability
    We do our best to provide accurate and timely information, but we are not liable for:
  • Minor errors, inaccuracies, or omissions
  • Delays or disruptions beyond our control
  • Any damages resulting from use or misuse of our products or website
  1. Changes to Terms
    We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes means you accept the new terms.
  1. Contact Us
    If you have any questions, concerns, or feedback about these Terms, please contact us at:
    📧 Email: customercare@justaspellaway.in
    📞 Phone/WhatsApp: +91-9118123391